Mutual service monitoring system

As part of the Regional network, a mutual service monitoring system was established by Drop-in centers/Day care centers. Monitoring system will enable the making of the plan for capacity building, quality evaluation of services and interventions offered, as well as collecting general information on beneficiary coverage and activities realized. Children and youth using the services also took part in the monitoring process.

Monitoring tool

Field work with children living and/or working on the street

The Center for Youth Integration, Belgrade

    The vision the Center wants to accomplish through field work is to build a community where every child, and especially a child living or working on the street, is visible and his needs seen to. Field workers - who are at the same time community representatives, but who also stand for someone to be trusted by the children they work with – have a task to make the public more familiar with specific problems of these children, and present them as problems the whole community should be concerned with.

   Each field team consists of two people (desirably a male-female couple). These teams do field work two to four times a week, depending on the field’s characteristics and the number of the children found. Center’s field workers go to places where the children gather, live and work (parks, wagons, crossroads, etc.), and offer them services planned in advance. Principal activities of the field workers are evaluation (situation evaluation, environmental evaluation and primary evaluation of the child), planning (responding to the problems and needs identified in the field and their processing), defining the domain of knowledge and skills the child needs, representing the child, decision making and active participation in the team, etc.

   At times, it is only possible to reach the population of children living and/or working on the street through field work. In such situations, field work is the only way to keep these children away from remaining invisible. Sometimes field workers represent the voice of these children in the community. This is why the Center, through its policies, insists upon the fact that the right and responsibility of each citizen in the community is to take active part in and contribute to the creation of mechanisms in the struggle for improvement of life quality of children living and/or working on the street.

 Ecumenical Humanitarian Organization (EHO), Novi Sad 

   Field work was established in November 2009, gathering volunteers from different professions. The principle idea of field work is to connect the children with Svratište and the system. These two kinds of connecting are done by field workers who go in pairs to different places where the children gather (town center, railway station, etc.), where they talk with the children about who they are, what they do, their problems, and they tell them about Svratište. Another kind of connecting the children with the system is when field workers go to settlements and abandoned places the children inhabit, in order to talk with them and occasionally with their parents too, about how to solve certain problems. Field work also includes activities such as following the children to school, talking directly with school teachers, talking with the police, doctors, and other representatives of the state system. Field work is an extremely important segment of working with this population, since it is performed on the territory children consider their own, a place where they feel more comfortable than in Svratište (at least more comfortable than during their first few visits), and also, on the other hand, there are children who rarely come or don’t come to Svratište at all, and in that way, field work fulfills its task.

 Public Institution Cantonal Center for Social Work, Sarajevo

   Through field work we find new beneficiaries of the Day care center, but we also perceive and follow the social situation of the city of Sarajevo in this way. We cooperate with health institutions, schools, the police and social care system on daily basis. Field work provides us with the best insight into a social condition of the family a child comes from, and thus we can easily offer them voluntary use of the Day care center for children.

   Field work includes the following: visiting and inspecting city crossroads, going to street focal points where children work, going into local communities where children live with constant risk of trafficking and violence, referring families to social care institutions where they can practice their rights through social care services and other institutions, and doing educational work in local communities where children live.

   Due to indications of there being children living in the streets of Sarajevo, those employed at the Day care center  started doing night field work, going to the city’s center and visiting street focal points known to be the gathering places for children living and working on the street, in order to help the children at risk.

Prevention programme

The Center for Youth Integration, Belgrade

    Prevention programme is based on support and education of the children with the aim to prevent the emergence and transmission of HIV, hepatitis B and C, as well as other sexually transmitted infections.  Children living and working on the street are empowered to recognize, diminish or eliminate the risks these illnesses carry. In this way, troubled personality capacities of this target group are strengthened and empowered. The programme consists of two parts: sexual risk behaviour and drug use.
In the field of sexual risk behaviour, the following topics are covered and discussed with the beneficiary: informing (HIV and hepatitis B and C, sexually transmitted diseases, how they are transmitted and the protection, etc.); education (directed towards the adoption of socially acceptable attitudes, as well as the reduction of fallacies and prejudice), and motivation.

In the segment of drug use, prevention programme consists of the following: basic informing (about the disease, its transmission and protection from it, voluntary counselling and testing, its treatment); education; counselling (exchange of experience between people sharing the same problems, assistance and support in overcoming potential ‘psychological’ crisis, awareness in view of available resources in the community); motivational conversations; referring (counselling with the psychologist, taking them to the doctor’s for medical checkups, etc).

Youth activities

Lice ulice – The Center for Youth Integration, Belgrade

    Similarly to the street newspaper called ‘The Big Issue’ in Great Britain, project ‘Lice ulice’, was started with the help of the coalition of organisations and individuals in November 2009. When the magazine was about to be published, we chose ten adolescents using the Center’s programmes and employed them to sell the magazine ‘Lice ulice’. Prior to that, they had had to go through adequate training and in this way they acquired skills needed in order to sell the magazine at the onset of its distribution and promotion.
We continued to empower children living and working on the street within the Center’s programmes, in order to enable them to sell the magazine on the territory of Belgrade. In this way, these children and youth were given the opportunity to perform a responsible and paid job for the first time. In the course of mutual activities we have come to perceive that this programme has contributed to the strengthening of the already existing and revealing children’s new potentials. Vendors were motivated for work, and their dedication inspired new vendors to join in.

Prevention programme – The Center for Youth Integration, Belgrade

    Prevention programme is based on support and education of the children with the aim to prevent the emergence and transmission of HIV, hepatitis B and C, as well as other sexually transmitted infections.  Children living and working on the street are empowered to recognize, diminish or eliminate the risks these illnesses carry. In this way, troubled personality capacities of this target group are strengthened and empowered. The programme consists of two parts: sexual risk behaviour and drug use.
In the field of sexual risk behaviour, the following topics are covered and discussed with the beneficiary: informing (HIV and hepatitis B and C, sexually transmitted diseases, how they are transmitted and the protection, etc.); education (directed towards the adoption of socially acceptable attitudes, as well as the reduction of fallacies and prejudice), and motivation.

In the segment of drug use, prevention programme consists of the following: basic informing (about the disease, its transmission and protection from it, voluntary counselling and testing, its treatment); education; counselling (exchange of experience between people sharing the same problems, assistance and support in overcoming potential ‘psychological’ crisis, awareness in view of available resources in the community); motivational conversations; referring (counselling with the psychologist, taking them to the doctor’s for medical checkups, etc).

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